FREQUENTLY ASKED QUESTIONS
Frequently asked questions
Why does my full-color shirt smell like vinegar?
Digital Direct is a new printing technique which was recently unveiled. In addition to the many advantages (high printing quality with increased durability, compared to normal digital printing), there is one small disadvantage. Since we use water-based ink, the shirts must be sprayed before printing with a solution which smells a little like vinegar. No worries - the solution is environmentally friendly, absolutely harmless and the smell should vanish after the first wash.
How should I wash my printed garments?
We use the latest direct-to-garment (DTG) printing technology to offer a wide variety of printable garments and design color options at an affordable price. The DTG ink in this process is different from the ink screen printers use. Keep in mind that the original manufacturer's care instructions don't take into consideration the DTG printing process.
Be wary of washing and drying on a high setting, especially when the garment is 100% cotton. High-temperature washes can fade and crack the print, and high-temperature dryer settings can shrink the garment, as well as damage the print.
Machine wash cold, inside-out, gentle cycle with mild detergent and similar colors. Use non-chlorine bleach, only when necessary. No fabric softeners. Tumble dry low, or hang-dry for longest life. Cool iron inside-out if necessary. Do not iron decoration. Do not dry clean.
Do you sell dog products?
At this point in time, we do not have dog products. We want to be sure that we provide the best quality products at an affordable price but haven't found exactly what we are looking for yet. We hope to have awesome dog products launching late summer/early fall.
Are your products eco-friendly?
We try to do our best to minimize waste in packaging and source eco-friendly packaging materials. Many of our packaging materials are either recyclable or biodegradable. Bubble wraps are made from a minimum of 15% recycled plastic and 10% post-consumer content.