SHIPPING, RETURNS & EXCHANGES
We take about 2-7 business days to create apparel products (t-shirts etc.) and 2-5 business days for non-apparel (posters etc.) products. Once the item is created, shipping takes 3-8 days via FedEx SmartPost or DHL eCommerce shipping.
Return & Exchange Policy
Due to each item being printed/created just for you, we are unable to offer a refund. We do offer exchanges for the same product in a different size. Your item must be returned unused and in the same condition that you received it. If for whatever reason the item arrives damaged or defective, we will ship you a new one once we begin processing the exchange.
To complete your return, we require a receipt or proof of purchase.
Any item that is returned more than 30 days after delivery will not be eligible for an exchange.
Where to Return Items for Exchanges
To return your product for an exchange, you should mail your product to:
Dog on Fleek 12020 Arran St. Austin Texas US 78754
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.